Kiln Dried Wood is made through a process in which wood is dried in a heat and humidity controlled kiln to achieve a low moisture content of below 20%. This improves the wood's quality, ensuring a clean burn with maximum heat output, which means you use less wood overall. The process is eco-friendly, as the kilns are powered by waste wood generated during processing. Kiln-dried logs are ready for immediate use, making them a convenient and efficient choice.

We don't measure firewood in weight, we measure by volume. Wood should never be purchased by weight because wetter wood is significantly heavier. Kiln-dried wood offers far better value, producing twice as much heat as seasoned wood and lasting twice as long. This makes Kiln Dried a more efficient and cost-effective choice.

For a new stove, it is recommended to start with a small kindling fire, to break in the stove. Gradually build this up to a log fire, having a bigger fire each time. We would then recommend using Silver Birch. These are easier to light and to handle, and offer a clean burn for your new stove. Once the stove has broken in, and you are familiar with using it, we then suggest to try our different species to find which is best for you!

Similar to a new stove, we suggest starting with Silver Birch. It is easier to light and handle, and a good beginner's wood. Once you have familiarised yourself with lighting and keeping the fire going, we then suggest trying all the species we offer, and finding which one is best for you!

It is a common thought that firewood is cheaper during summer, but this isn't true for us. We may offer more deals throughout summer, but as a rule our prices don't change depending on season. Our prices are dependent on buying prices from the source, and shipping rates. We keep our prices as steady as we possibly can, and only increase if absolutely necessary.

Softwood and hardwood have the same energy content when Kiln-dried (5.3 kWh/kg). However, hardwood is denser, so twice the volume of softwood is needed to produce the same heat. Softwood is easier to light and commonly used as kindling. The most critical factor for combustion is moisture content. Freshly felled wood with 60% moisture produces only 1.7 kWh/kg and burns inefficiently, generating steam, excess smoke, and tar deposits in chimneys, increasing the risk of chimney fires. Wood with 25% moisture performs much better, increasing to 4 kWh/kg of energy.

Our bulk blown and German bagged wood pellets are ENplusA1 certified and BSL registered, enabling you to claim RHI if you still do. The Premier wood pellets aren't BSL registered or ENplusA1, so these are better suited to use as horse bedding and cat litter.

Wood pellets typically have a calorific value of 4.5 kWh/kg or higher, providing consistent energy performance. The key factor for efficiency is moisture content—the drier the pellet, the better. High-quality pellets, like ours, have a moisture content of 10% or less for optimal performance.

Our pellets are dust-extracted for optimal performance, and their minimal ash content reduces the amount of maintenance and cleaning required of domestic appliances, offering a convenient and cleaner solution. Certified to the EN Plus A1 standard, our pellets have an ash content of 1% or less.

For safe and trouble-free heating, regular emptying and cleaning of the storage facility are essential. ENplus regulations specify to empty the facility every two years, or annually for large storage rooms filled multiple times a year. Cleaning should take place once every 5 deliveries, or annually, whichever comes first. If hoppers are regularly topped up, these should be cleaned out more often as dust can keep building up with each delivery.

ENplus guidelines state that deliveries should be made within 20 metres from the wagon to the hopper, for the pellets to be within ENplusA1 regulations. However, we do carry pipes up to 30 metres for those deliveries who are out of guidelines.

Our standard lead time is 3-5 working days. This may extend throughout winter, specifically with bad weather and the run up to Christmas, but we aim to keep within this timeframe as much as possible. For nationwide deliveries, the standard is 3-5 working days.

Yes, all the prices on our website are including VAT. If you request a price for a bulk blown pellet delivery, these quotes are plus VAT per tonne.

It depends where delivery is to - Local deliveries to us include free delivery Nationwide deliveries have a charge which is calculated at checkout