Question 1

What is Kiln Dried Firewood

Accepted Answer

Kiln Dried Wood is made through a process in which wood is dried in a heat and humidity controlled kiln to achieve a low moisture content of below 20%. This improves the wood's quality, ensuring a clean burn with maximum heat output, which means you use less wood overall. The process is eco-friendly, as the kilns are powered by waste wood generated during processing. Kiln-dried logs are ready for immediate use, making them a convenient and efficient choice.

Question 2

What weight is your firewood?

Accepted Answer

We don't measure firewood in weight, we measure by volume. Wood should never be purchased by weight because wetter wood is significantly heavier. Kiln-dried wood offers far better value, producing twice as much heat as seasoned wood and lasting twice as long. This makes Kiln Dried a more efficient and cost-effective choice.

Question 3

I have just had a stove installed, what should I use?

Accepted Answer

For a new stove, it is recommended to start with a small kindling fire, to break in the stove. Gradually build this up to a log fire, having a bigger fire each time. We would then recommend using Silver Birch. These are easier to light and to handle, and offer a clean burn for your new stove. Once the stove has broken in, and you are familiar with using it, we then suggest to try our different species to find which is best for you!

Question 4

I am new to a stove, what should I use?

Accepted Answer

Similar to a new stove, we suggest starting with Silver Birch. It is easier to light and handle, and a good beginner's wood. Once you have familiarised yourself with lighting and keeping the fire going, we then suggest trying all the species we offer, and finding which one is best for you!

Question 5

Is there a best time of the year to buy firewood?

Accepted Answer

It is a common thought that firewood is cheaper during summer, but this isn't true for us. We may offer more deals throughout summer, but as a rule our prices don't change depending on season. Our prices are dependent on buying prices from the source, and shipping rates. We keep our prices as steady as we possibly can, and only increase if absolutely necessary.

Question 6

How to measure wood in terms of heat?

Accepted Answer

Softwood and hardwood have the same energy content when Kiln-dried (5.3 kWh/kg). However, hardwood is denser, so twice the volume of softwood is needed to produce the same heat. Softwood is easier to light and commonly used as kindling.
The most critical factor for combustion is moisture content. Freshly felled wood with 60% moisture produces only 1.7 kWh/kg and burns inefficiently, generating steam, excess smoke, and tar deposits in chimneys, increasing the risk of chimney fires. Wood with 25% moisture performs much better, increasing to 4 kWh/kg of energy.

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